iPad Service and Repair

Learn how to get your iPad fixed, how much it costs, and how long it will take.

How do I get my iPad fixed?

Choose the service and repair option that's best for you.

Send it in: Request a box and send your iPad to our Local Office.

Bring it in: Set up an appointment at our Local Office. 

Contact our Local Office

How much does it cost?

If your iPad is covered under our warranty from a previous repair there is no cost. Otherwise, repairs are considered out of warranty (and not covered) when:

  • Your iPad Screen gets broken accidentally.

  • Your iPad has other accidental damage or issues caused by unauthorized modifications.

If your iPad issue isn't covered you'll pay the full repair price unless your iPad has AppleCare+ Coverage through Apple. AppleCare+ Coverage is a service provided by Apple, and G2 Electronic Repairs is not Authorized to service these devices. We recommend you Contact Apple Support for more information.

Learn more about AppleCare+

iPad service pricing - United States

These prices apply to repair (including screen repair) or replacement made by G2 Electronic Repairs. 

iPad Pro

Service fee

iPad Pro 12.9-inch (4th generation)

$649

iPad Pro 12.9-inch (3rd generation)

$649

iPad Pro 12.9-inch (2nd generation)

$599

iPad Pro 12.9-inch    

$599

iPad Pro 11-inch (2nd generation)

$499

iPad Pro 11-inch    

$499

iPad Pro (10.5-inch)

$449

iPad Pro 9.7-inch    

$379

iPad mini

Service fee

iPad mini 5

$299

iPad mini 4

$299

iPad mini 3

$299

iPad mini 2

$199

iPad mini

$199

iPad air

Service fee

iPad Air 3

$379

iPad Air 2

$299

iPad Air

$249

iPad 

Service fee

iPad 7th generation   

$249

iPad 6th generation   

$249

iPad 5th generation   

$249

iPad 4th generation   

$299

iPad 3rd generation   

$299

iPad 2   

$249

All prices are in U.S. dollars and are subject to tax. We'll add a $12 shipping fee if we need to ship your iPad. Your replacement iPad will be new or equivalent to new. If the issue with your iPad was caused by severe damage from an accident or from abuse, you might have to pay the full replacement value.

iPad battery and power - United States

Battery service costs

If your battery needs replacement, we can repair or replace your iPad for a battery service fee. 

Battery service

Service fee

All eligible iPad models  

$99

All prices are in U.S. dollars and are subject to tax. We'll add a $12 shipping fee if we need to ship your iPad.

Other battery and power issues

Your iPad battery’s performance depends on how you use apps and settings. These tips show you how to maximize the life of your iPad battery.

If your iPad won't turn on or if the screen turns black, follow these steps and see if the issue gets resolved. Your iPad might not require service.

Start a service request

How long will it take?

Depending on the type of service, your repair might take up to 5 business days.

After we receive your iPad, you can check the status of your repair. (Coming Soon)

What to expect

Before you send your iPad to us, be sure to back up your data and prepare your iPad for replacement. Your replacement device won't have your data on it, and you'll need to restore that data from your backup.

After we receive your iPad, we’ll send you information about repair, replacement, and fees. If your iPad needs to be replaced, we’ll ship a replacement to you with factory settings. Your replacement iPad will be new or equivalent to new. G2 Electronic Repairs respects your privacy in accordance with Apple's standards.

 

Read the Apple privacy policy

Questions/Concerns?: SUPPORT@G2EREPAIRS.COM

615 S 16TH ST STE #110

WILMINGTON, NC 28401

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